Episode 157: Inside the Cisco TAC

Initially, I was not too excited about doing a show on TAC, Cisco’s Technical Assistance Center.  This topic has been requested in various forms throughout the years and for whatever reason, we just never took the time to do it right.  Until now.  

Cool thing about TAC as a subject for us? It is TECH Reality.  This really can’t be a marketing show as they deal with deployments.  As much as I could now make an argument for why they should be a part of any pre-sale process - I get it. They truly live at that golden moment…when someone has a problem and they are either going to become a customer for life…or be lost forever.   (Watch the entire Show Right Now)

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Live@Interop: Network Management

Project 1061, Taped at Interop 2012 in Las Vegas and released same day

Closing the Loop for Effective Network Operations Management

Industry analyst Jim Frey of Enterprise Management Associates discusses how Cisco Prime and Prime Assurance Manager addresses the challenges of managing effective application and service delivery.

Managing Beyond BYOD

Concerned about the proliferation of mobile devices in your enterprise IT -   Cisco experts will demonstrate how Cisco Prime can be used to simplify the management of BYOD - live from Interop. Guest: Tomer Hagay

Netflow Next Generation Appliance

You can't manage what you can't see. The Netflow Next Generation Appliance converts packet level details from the data center switching fabric and converts data into normalized and correlated Netflow data to provide visibility for visibility and troubleshooting of application performance.  Jimmy Ray Purser from TechWiseTV checks out the latest tools from Interop with special guest engineer Damien Lim.

Cisco Prime Update

Lower operating expenses and improve network availability – Cisco Prime Update live from Interop.  The latest updates to Cisco Prime network strategy and recent updates to the Cisco Prime product portfolio. Guest Engineer: Obaid Vanjara