Cabela's considers themselves the 'foremost outfitter for America' and I know my Dad as a hunter and camping enthusiast would readily agree. Michael Copeland is VP of Operations for Cabela's and he stopped by the booth to talk to us about how Scopix is showing real promise for them as a retailer looking for that next competitive edge. Scopix offers video analytics software that can measure customer service in a very intelligent yet transparent manner. It literally brings good hard metrics to what has historically been measure by 'gut feel.'
For more detail on the Scopix solution specifically, please look at the demo video we did with Cisco Account Manager Joe Sagrati.